Multi-Admin Chat
Your single WhatsApp business number is served by multiple admins or Customer Service agents, ensuring prompt customer service. Within a single, integrated panel, you can view customer conversations and information.
Unified Admin Management
Within one panel, you will be able to manage admin customer serviceto serve many customers. Assisted by automatic messages and menus, there will be more and more well-served chatscustomer service norsales. Customers will also be more satisfied with the servicecustomer service You.
Flexible Customer Label Management
Flexible customer label / tag settings according to your business needs. This label can be used for search, sending messagesbroadcasts for marketing purposes according to your customer type.
Agent Performance Report
You can view the performance of a Customer Support agent at any time. Agent performance reports can be viewed in real-time from the status of a new conversation until the status is completed.
